FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We primarily ship to the UK, Europe, America & Australia. Please send a message if you'd like to enquire about any other locations.
How long does shipping take?
From the date of despatch, delivery times are estimated as follows:
- Standard 2nd Class: 2 to 4 working days
- First Class: 1 - 2 working days
- Tracked 48 Hrs - 2 working days
- Tracked 24hrs - 1 working day
- Special delivery - Guaranteed next day before 1pm
International orders - 10 working days
Can I upgrade shipping after I've placed my order?
Yes! Just send me a message and I'd be happy to help, as long as I haven't despatched the order yet.
Returns
Can I return an item?
Unfortunately not, as all items are personalised just for you
General
Do you offer custom designed cards & gifts?
Yes! I'd love to work on some designs with you - please reach out or send me an email at bethscraftings@gmail.com
Can you write a message inside the card and send it directly to the recipient?
Yes! Just leave me a note in the personalisation box when placing your order, and I'd be happy to include this for you!
Do you offer any other colours for the card backgrounds?
Please send me a message to check as I do sometimes have additional colours in stock.